LGBTQ Bigs Frequently Asked Questions

​Thank you for your interest in being a mentor! Our mentors are diverse and celebrated as such. If you do not see an answer to a question you have below, please contact us at bbbschgo at bbbschgo dot org.


Adapted from BBBS Kentuckiana (Staff: Lisa Powell, Marianna Strasz, Valerie DiGangi with support from Sarah Ballard)


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Frequently Asked Questions for LGBTQ Youth/Littles and Families

Frequently Asked Questions


How do I know BBBS is a safe space for members of the LGBTQ community?
We pride ourselves on making BBBS Metro Chicago a safe place for everyone. Just as we welcome children and families from a diverse array of backgrounds, we welcome volunteers from every background as well. We believe that diversity and uniqueness are assets and by modeling this for youth, we help encourage them to be and believe in themselves. In August 2017, we partnered with our national office to specifically help us better support LGBTQ youth & volunteers, and we continue this work today. We recognize that the bias that exists in our culture puts LGBTQ youth (and adults) at a greater risk for negative health and safety outcomes, such as depression, bullying, homelessness, suicidality, and substance abuse. We also know that the best protective factor against these risks is for a youth to have a positive, supportive, consistent adult in their life. Be part of the solution by being a Big!
Your organization is called “Big Brothers Big Sisters”, can I be a mentor if I am trans, non-binary, or gender fluid?
Absolutely! At Big Brothers Big Sisters, we are looking for a diverse group of volunteers, including age, race, gender identity, sexual orientation, religion, socioeconomic status, and ability. The youth and adults in our program represent a diverse array of all the above.
Will you use my pronouns?
You bet!
If I am LGBTQ, do I have to be matched with an LGBTQ Little?
Nope! When we match our Bigs and Littles, we take numerous factors into consideration including personalities, location, aspirations, likes/dislikes, personal preferences, and life experiences, to make sure our matches are successful from the start. Your Enrollment Specialist will talk to you about your preferences for being matched so we ensure it’s a great fit for everyone.
Do I need to be LGBTQ to be matched with an LGBTQ Little?
Not at all! We have many wonderful Bigs that are LGBTQ Allies.
How can I become an LGBTQ Ally within BBBS?
Thank you for asking! Allies make a huge difference in the community and in our program! If you are interested in becoming a Big and are excited to be matched with a LGBTQ Little, please let us know! In addition, if you know any fantastic role models in the LGBTQ community that you believe would be interested in becoming a Big themselves, we would love to talk with them about the program. Please help connect us!
If I am trans or non-binary, how would I be matched?
Upon matching, we would first consider your preferences and comfort level that you discussed with your Enrollment Specialist during your interview. We then consider the needs and preferences of our waiting Littles to determine who may be the best fit for you. With every match, we first call and discuss the potential match with the mentor, and then (if mentor says “yes” to the match), we call and discuss the match with the family. It is important to us that everyone in a match will be accepted and respected for being themselves.
I’ve been accepted into the program and am ready to be matched, but I’m wondering if the family will accept me?
Our staff are experts at creating matches that are healthy and successful for all match parties from the start. Your safety and comfort is a priority and we would not make a match in which we did not feel that you would be accepted for who you are. Before beginning a match, we’ll discuss the potential Little with you, and then share info about you with the parent and youth. It is important that everyone feels they can be open and be themselves with each other and be welcomed and respected. We use this process with every match in our program for this reason. If there is something about the youth or family you think may not be a good fit, please share that with us during our matching process.
Why does BBBS ask about my orientation and gender identity?
As a part of our enrollment and interview process, we ask all of our volunteer applicants about their gender and orientation, in addition to asking about loads of other things too. The reason we ask is so we are able to discuss matching preferences with both the Little, their family, and you as the Big. We also ask our families several questions about their preferences for a Big for their child, to ensure a successful, healthy, happy, comfortable match for everyone involved. It is important to us that everyone can be their authentic self and be accepted as they are, and that we are not sending volunteers into homes and families that might not be accepting.
If I, as a Big, disclose my gender identity or orientation to the agency, who will this information be shared with? Will the family of a Little know? What if I am LGBTQ, but I am not “out” in my own personal circle?
Any information that you share about your gender identity or orientation is protected under our confidentiality policy. We will not share this information with anyone outside of the agency without your explicit, written consent. With that in mind, the Little that you would be matched with and the family of this Little are considered part of the agency. We share information with the Big and Little about each other prior to matching to ensure everyone feels comfortable with the match and can be themselves without fear of judgment from one another. If you have concerns about sharing your sexual orientation or gender identity with the family, please talk with us about this so we can discuss the best path forward.
What if I am LGBTQ, but I am not comfortable disclosing this to the agency during an interview to be a Big?
We do encourage you to be as open and honest about yourself as possible during the interview with your Enrollment Specialist, as this is how we have such wonderful success in making positive and long-lasting match relationships. Knowing that you are LGBTQ would help us make the best match for both you and a child, as we can ensure that you are matched with a family that appreciates and respects you, for you. However, if you are not comfortable disclosing this during an interview, that is absolutely your right.
What confidentiality policies do you have in place regarding LGBTQ Bigs, Littles, families, and matches?
All Bigs, Littles, families, and matches are covered under our confidentiality policies. These state that any information learned about you in the interview process, matching process, or during a match, is held confidential within the agency and not shared outside of the agency. If you have questions regarding the confidentiality policy, please reach out to our main office number at 312-207-5600.
Will there be a consistent staff person that I can rely on for any issues that arise during my match?
Yes! This is one of our areas of expertise. Each and every match is assigned a Match Support Specialist or Program Coordinator, who will introduce you to your match, check-in with you by phone at least once per month, and will provide ongoing insight, training, coaching, and encouragement specific to your match experience. We highly encourage you to use their expertise to help navigate any and all questions that you may have.
What are appropriate boundaries for conversations regarding gender identity and orientation with my Little (either mine, theirs, or my opinion of others’)?
It varies. When in doubt, our recommendation is to let the youth lead and for the Big to follow. We would rather youth share their ideas and opinions with their Big, and avoid situations where a Big might push their own ideologies on the child. We are here to help youth find and use their voice, and to walk alongside them as they develop their own unique opinions, views, and identity. When any potentially sensitive topic arises within a match (sexual orientation, religion, politics, etc.), we typically ask that you have a discussion with the Little’s parent/guardian about it, just to make sure that everyone is on the same page and comfort level with the topics being discussed. At the same time, we want to ensure a safe space for youth to talk about what may be on their mind, particularly if they worry about how their parent may respond. We take each situation case by case; this is an example of when you should reach out to your Match Support Specialist/Program Coordinator to discuss what is going on and explore options for the best way to proceed, putting the youth’s safety and needs first.
Can I share my own experiences of “coming out” with my Little?
Likely! If you feel that sharing this experience would be beneficial to your Little, please reach out to your Match Support Specialist/Program Coordinator first to discuss boundaries, possible questions that may arise, how to best handle this conversation, and general appropriateness in light of the child’s age, maturity, attention span, etc.
What if my Little discloses to me that they are questioning or are LGBTQ? Do I tell their family and/or the agency? What if I know their parents are not supportive and/or they are not safe at home if they were to disclose to their family?
First, this says a lot about the trust you have built with this young person. Great job creating a safe and supportive space for them to open up to you! Approach this conversation with compassion, confidence, trust, and acceptance. Be an active and engaged listener and avoid premature problem solving. Ask questions to learn more about who they have told or plan to tell, and ask what you can do to be supportive. In our program, we ask matches to share all information with your Match Support Specialist (MSS)/Program Coordinator (PC), but this information should not necessarily be shared with the parent. Be open with your MSS/PC and together with the youth we will discuss options for moving forward that put the youth front and center. Your MSS/PC is trained in these areas and is the best resource for your match to help you navigate these questions, even if speaking in the hypothetical.